Medicare Advantage Supplemental Benefits

Smart tech when you want it. Real people when you need it.

EBC empowers Medicare Advantage plans to deliver flexible, accessible supplemental benefits — including over-the-counter (OTC), dental, vision, and wellness — with technology that simplifies administration and support that never forgets the human touch.

A Better Way to Administer Supplemental Benefits

Our debit card supports multiple benefits on a single card, with SKU-level approval for OTC items. It’s configured to reduce declines by limiting use to approved merchants, helping ensure members can access the services they need without unnecessary friction. For out-of-network expenses, members can easily submit claims — whether for local dentists or wellness services — and benefit from fast, accurate processing enabled by AI-driven OCR technology.

Built for Plans That Value Flexibility

EBC’s platform offers a high degree of configurability to meet the diverse needs of Medicare Advantage plans. You can define eligible benefit categories, set usage frequency, and apply merchant restrictions to align with your plan’s goals and compliance requirements. For expenses that fall outside card-based transactions, we support easy reimbursement options to ensure members can still access their benefits. Our co-branded materials and cards reflect your organization’s identity, and our multi-channel access — including card, web, and paper claims — ensures all members, whether digitally engaged or not, can participate.

Why Plans Choose EBC

Plans partner with EBC for our proven expertise in regulated benefits administration and our ability to integrate seamlessly into existing workflows. We deliver fast, efficient implementation and provide responsive, high-touch support from day one, offering white-glove service that ensures smooth operations and ongoing program optimization.