Two-Step Verification

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What is two-step verification?

Two-step verification helps protect against fraud when you access or change confidential account information by making it more difficult for someone else to access your online account. You use something you know (your password) and something you have (a verification code sent to your phone or email address) to access your online account.

Why should I use two-step verification?

If your confidential information is accessed fraudulently, like your contact and banking information, it could be used without your permission for identify theft or fraud. Two-step verification is one of the best tools used on the internet to protect your information.

Using two-step verification on your online account is like locking the door to your house — it doesn’t guarantee that someone can’t get in, but it makes it harder. Your password has always served as the lock and now an additional layer of protection is also needed. The harder you make it for criminals to access your information, the more likely they’ll give up and look elsewhere.

Why can’t I change my account information without a verification code?

After you've enrolled in two-step verification, accessing and changing certain confidential information requires that you receive and enter a verification code sent to your phone or email address. This extra step takes just a little longer, but adds a lot of security.