Start Here: Employers and HR Professionals

Tips for employers and HR professionals

Regardless of the type of benefits your organization uses, Employee Benefits Corporation offers some standard services and conveniences to make your benefits easy to manage.

Contacting Employer Services

When we implement your plan, we assign you a dedicated Client Liaison, who provides account information and assistance. All of our Client Liaisons have a direct phone number and email address for quick contact.

You can always find your Client Liaison's name and contact information on the employer web portal, My Account Administrator, on your invoices and on your reports.

Reviewing your account online

My Account Administrator is your account management portal. It lets you monitor your account, review invoices and payments, download forms and materials, enroll and remove BESTflex Plan and EBC HRA participants, document COBRA Qualifying Events, generate reports and more.

Logging into My Account Administrator

You should have already received your log-in information, but you can always contact your Client Liaison to receive your user name or password.

Click the "Employer log-in" link at and enter your log-in information to get started.

Areas of interest in My Account Administrator

When you're getting started with Employee Benefits Corporation, a few sections of My Account Administrator are particularly useful:

Forms & Reports:

Click the "Forms & Reports" link in the menu to print and export reports and review materials for your plan. You can download flyers, brochures and legal documents for you and your participants. We also offer comprehensive, searchable Answer Books that provide detailed information about your plan and our website.

Invoicing & Payments:

Click the "Invoicing & Payments" link in the menu to view a history of your invoices, including administration invoices and funding requests for claim reimbursements.

Manage Participants Online:

After your plan begins, you can enroll and remove participants online. Just click the "Participant Manager" link in the menu.

File Uploader:

You can securely upload files to us using the upload tool on the main Account Overview page.

You can also review your plan design in the Plan & Features section. It's important that you understand the details of your plan design as it gets started, so don't hesitate to contact your Client Liaison or use My Account Administrator if you have questions.

Location (map)
1350 Deming Way, Ste 300
Middleton, WI 53562-4640

Mail Address
PO Box 44347
Madison, WI 53744-4347