Left to Right: Abby Freischmidt, Michelle Reed, Client Liaisons, Penny Klein, Employer Services Coordinator
Our Sales team has years of experience working with brokers and employers to design and implement compliant benefit plans. With simple pricing and our own administration software, we make plan set-up easy.
We assign each client a dedicated Client Liaison, an easy-to-reach point of contact for account information and assistance, with a direct phone number and email address for quick contact.
Our Participant Services Representatives understand the participant experience and the services we offer, helping participants get the most from their plan.
Our in-house Compliance team interprets complex rules and regulations in an understandable manner. With this depth of compliance knowledge, we can quickly respond to change.
8 ways we make administering and participating in flex
accounts, high deductible health plans, COBRA
and transportation plans easy.
Here’s how we do it:
More than your average plan design
Dedicated client support
Helpful participant support services
In-house compliance support
We never stop improving and enhancing our technology
Client plan administration online
Participant plan administration online
We keep you informed
We never stop improving and enhancing our technology. We built our administration software to meet clients’ needs and to offer a full-featured web experience. With plenty of room for growth built-in, we continue to deliver new plan and web features.
My Account Administrator lets clients monitor their account, view invoices and payments, download forms and materials, enroll and remove participants, renew their plan and generate reports online.
My Account Assistant lets EBC HRA and BESTflex Plan participants track their balances and claims, review key plan details and download forms.
When things change, we tell you. Using email campaigns and our website, we provide quick information on the latest regulatory, legislative and administrative changes, so you’re always in the loop.