CommuteEase Help


Add convenience with the Commuter Check Prepaid Mastercard.

Order Your Commuter Check Prepaid Mastercard (for Transit and Parking) for Your Participants

With this option, participants can use one Commuter Check Prepaid Mastercard to pay for qualified Transit and Parking expenses. Participants receive one Commuter Check Prepaid Mastercard which can be funded each benefit month.

The Commuter Check Prepaid Mastercard is accepted at transit agencies or designated transit retail centers where transit passes, tickets, fare cards, and vanpool passes are sold.

The Commuter Check Prepaid Mastercard reloads around the 23rd of each month so funds are available to make purchases for benefits for the following month. There is a $10 minimum balance load.


Participants can obtain Commuter Check Prepaid Mastercard account balances and transaction history by logging into My Account Assistant at www.ebcflex.com and linking to the online ordering platform, or by calling the phone number on the back of their Commuter Check Prepaid Mastercard.

If a card is lost or stolen, participants can call 855-518-3746 or select “Card Management” on the online ordering platform and report a card as lost or stolen.



The Commuter Check Prepaid Mastercard may only be used for qualified commuter benefit purchases in accordance with IRS Tax Code 132(f). No cash or ATM access. This card may not be used everywhere Debit Mastercard is accepted. The Commuter Check Prepaid Mastercard is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.