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Online Claims
In 2012, nearly
30%
of all the claims we received were submitted using My Account Administrator online. Since we launched our phone app, My Mobile Account Assistant last July, we’ve received almost 1,200 claims a month from participants using their smart phones!
Using My Account Assistant online lets participants submit claims and attach their receipts for fast reimbursement for eligible BESTflex
SM
Plan or EBC HRA
SM
expenses. Participants simply log into their accounts at www.ebcflex.com and click “Claims & Payments.”
Smart
When participants submit claims online, we check that their dates are valid. For instance, if they enter a service date that's outside of their current plan year, it’s flagged and they can correct it on the spot.
Simple
Filing a claim online is as simple as one, two, three.
Complete the short web form and upload the scanned documentation
Review the entered information for accuracy
Print confirmation of the claim
Secure
When participants file a claim online, their information goes directly to our administration system using a secure connection.
Mobile!
My Mobile Account Assistant lets participants access the best features of My Account Assistant, including viewing account balances, filing claims, attaching receipts and viewing recent payments, using their smart
phone.
Isn’t it time to submit claims and receipts the easy way?
