The BESTflex Plan
The BESTflex Plan Premium Only
The BESTflex Plan Self Administration
The BESTflex Plan & Benny
The EBC HRA
The EBC HRA Self Administration
The EBC HRA & Benny
COBRASecure State Continuation Administration
COBRASecure Premium Billing
SimplyHSA & Benny
CommuteEase Commuter Check Card
Employer & Participant Support
Communications & Information
Keeping Up With Health Care Reform
Getting Started for Employers
Getting Started for Employees
Getting Started for Brokers
Direct Deposit Authorization Form
BESTflex Plan Eligible Expenses List
COBRASecure Direct Payment Form
Participant Authorization Form
My Mobile Account Assistant
My Mobile Account Assistant lets you access the best features of our My Account Assistant web portal.
Participants: Download our Quickstart Guide to help you get started with My Mobile Account Assistant. Includes Benny
File claims and attach receipts and view account information for your BESTflex
Plan and EBC HRA
We make filing claims easy
My Mobile Account Assistant lets you file a claim and scan and submit a receipt, at the pharmacy, your provider or anywhere you have access to a 3G or wireless internet connection. Filing a claim for any eligible health care or dependent care expense doesn’t get any easier than this. Complete a few lines on a simple form, upload your receipt using your smartphone or tablet’s camera and tap “Submit.” My Mobile Account Assistant makes filing claims smart, simple, secure and mobile!
My Mobile Account Assistant and Benny
If you use the Benny
Benefits Card, My Mobile Account Assistant lets you manage Benny
transactions using your Android or Apple mobile device.
If a transaction needs documentation, you'll receive an email. You can take a photo of your documentation using the mobile device’s camera or attach documentation saved to your photo library and a simple click submits it to us.
Faster than faxing
Receive your reimbursement faster. You’ll never want to fax us another claim again.
Smart, Simple, Secure and Mobile!
My Mobile Account Assistant is smart because it helps you enter claim information correctly.
It’s as simple to use as your mobile device and secure because none of your protected health information is stored on your device.
There’s more to Mobile than just filing claims
You can review your current Account Balances at any time, whether you elect the BESTflex Plan Health Care or Dependent Care FSAs, Limited Health Care FSA or have an Individual Billed Premium Account. If you participate in the EBC HRA, you can view your current EBC HRA balances for any of your coverage types and expenses.
Your claims Payment History is available for viewing, too!
Features in detail
Automatically displays your plans
View Account Summary, Payment History and Benny
Lists of providers saved for each plan
Enter and save new providers
transactions requiring documentation or repayment
Additional features are based on your plan design and can include:
Filing a claim, attaching receipts using your smart phone camera or choosing receipts from photo library
documentation using your smart phone camera or choosing receipts from photo library
Email receipt confirmation of filed claim
Email notification when claim is processed with link to Claims History
Email notification when a Benny
transaction needs documentation
Prevention of inaccurate claim filing dates:
For service claims dated outside of plan year
For future dated claims against Health Care Flexible Spending Accounts (FSAs) or the EBC HRA
For the Health Care FSA or the EBC HRA service claims dated after termination date
Claim filing for future dates of service for dependent care and orthodontic expenses
BESTflex Plan Product Page
EBC HRA Product Page
Download the version for your phone:
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