File claims, attach receipts and view account information for your BESTflexSM Plan and EBC HRASM.
My Mobile Account Assistant
lets you access the best features of our My Account Assistant web portal, including viewing account balances, filing claims, attaching receipts and viewing recent payments.
My Mobile Account Assistant lets you file a claim and scan and submit a receipt, at the pharmacy, your provider or anywhere you have access to a 3G or wireless internet connection. Filing a claim for any eligible health care or dependent care expense doesn’t get any easier than this. Complete a few lines on a simple form, upload your receipt using your phone’s camera and tap “Submit.” My Mobile Account Assistant makes filing claims smart, simple, secure and mobile!
Receive your reimbursement faster. You’ll never want to fax us another claim again.
My Mobile Account Assistant is smart because it helps you enter claim information correctly.
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It’s as simple to use as your phone and secure because none of your protected health information is stored on your phone.
You can review your current Account Balances at any time, whether you elect the BESTflex Plan Health Care or Dependent Care FSAs, Limited Health Care FSA or have an Individual Billed Premium Account. If you participate in the EBC HRA, you can view your current EBC HRA balances for any of your coverage types and expenses.
Your claims Payment History is available for viewing, too!
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Automatically displays your
plans
View Account Summary and
Payment History
Lists of providers saved for each plan
Enter and save new providers
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Additional features are based on your plan design and can include:
Filing a claim, attaching receipts using your smart phone camera or choosing receipts from photo library
Email receipt confirmation of filed claim
Email notification when claim is processed with link to Claims History
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Prevention of inaccurate claim
filing dates:
For service claims dated outside of plan year
For future dated claims against Health Care Flexible Spending Accounts (FSAs) or the EBC HRA
For the Health Care FSA or the EBC HRA service claims dated after termination date
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Claim filing for future dates of service for dependent care and orthodontic expenses
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