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Direct Deposit Authorization:

We make reimbursements easy.

With Direct Deposit Authorization, we automatically deposit your reimbursement into your account.

No muss, no fuss and no paper checks.

Once we process your claim, usually within two working days of receiving it, our system securely connects to your financial institution and electronically transfers your reimbursement funds to your checking or savings account, instead of physically printing a check and mailing it to you using U.S. Mail.

Then, each time a payment is transferred, we send you a direct deposit notification via email. Your claim and payment summaries are available online.

Sign up online. This is the best thing that could happen to your reimbursements.


Activate your account

If you haven’t already, you’ll need to activate your account before signing up for Direct Deposit online.

To start, click “Participant Log-in.” Click the “First time users activate account” link and follow the 3 simple steps. Return to the home page and log in.


Sign-up online for Direct Deposit Authorization

  1. Go to www.ebcflex.com and log in
  2. Open the menu and click "Direct Deposit" under "Activate"
  3. Complete the form and click "Save"

Did you know we can notify you that your claim has been processed?

Send an email to participantservices@ebcflex.com with “Here’s My Email Address” in the subject line. Send this email from the email address to which you’d like us to send email notices.

We only keep one email address on file per participant. If we do not have an email address on file, we’ll email notifications to the new one. If we already have an email address on file, we’ll replace the old one with the new one. We do not share your email address.


Location (map)
1350 Deming Way, Ste 300
Middleton, WI 53562-4640

Mail Address
PO Box 44347
Madison, WI 53744-4347