Our website lets clients and participants manage their accounts with convenience and security.
The employer and participant portals offer more convenient features than ever before. We regularly update and improve both to provide even more information, in an easy-to-find manner.
My Account Administrator
The employer portal, My Account Administrator, lets our clients manage all aspects of their account. They can review account usage, view invoices and payments, and download forms and materials. We’ve also built a wealth of convenient web tools into My Account Administrator:

  • Enroll and remove participants throughout the plan year
  • Online plan renewal
  • Generate custom reports and export them in the preferred format
  • Internet enrollment

Participant Manager lets our clients enroll and terminate participants online, throughout their plan year

Our online renewal tools allow our clients to renew their plans, make plan design enhancements and update participant data for the next year.

Our clients can also generate reports with custom date ranges, plan years and file format. EBC HRA clients can even view reports broken down by expense types for a detailed look at how participants are using the plan.

Internet Enrollment adds convenience to the FSA open enrollment period by allowing employees to enroll on our website, and employers to review and approve the elections after the open enrollment period.

My Account Assistant
My Account Assistant allows FSA and HRA participants to track their balances and claims, review key plan details, and download forms and information. We’ve also given them the convenience of:

  • Submitting claims and associated documents
  • Signing up for direct deposit
  • Updating their demographic information

Our online claim-filing tool is smart, simple and secure. It checks participants' information as they enter it to eliminate errors, is much shorter than a standard form, and sends participants' information straight to our system using a secure connection.

Combined with direct deposit, using My Account Assistant is the easiest way for participants to file their claims and get reimbursed fast.