Join our growing team and help us make a difference!

Come grow with us in an inclusive, dynamic environment where each of us shares a stake in our success. Employee Benefits Corporation is a 100% employee-owned company, made up of caring, committed professionals who are passionate about delivering excellent service.

You have the opportunity to share your talents, speak your voice and actively shape the future of the company. We take our work seriously. But ourselves? Not so much.

What we do

We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. Our products include flexible spending accounts (FSAs), health savings accounts (HSAs), health reimbursement accounts (HRAs), COBRA administration, and more.

Open Positions

Sales Operations Specialist - 1233

At Employee Benefits Corporation, creating and maintaining meaningful relationships around our trusted brand of “making things easy” for our clients is key to our success.   Employee Benefits Corporation is currently seeking qualified candidates for a Sales Operations Specialist.   The Sales Operations Specialist is responsible for collaborating with Regional Sales Directors (RSD) for all sales support activities. This position establishes and fosters ongoing and trusted working relationships with the broker distribution channel and clients. The role requires a high level of organization with strong communication skills and the ability to prioritize workload based on ever-changing business needs. This position interacts with Regional Sales Directors, brokers, prospects, client contacts, and operations service teams across the organization. 

Essential Responsibilities:

  • Establish, maintain and foster effective and positive relationships with all customers internal and external to the organization
  • Provide accurate, timely and thorough answers to broker, partner, client and internal staff inquiries using knowledge of Employee Benefits Corporation products and services in a customer-centric manner utilizing tact, diplomacy and empathy
  • Prepare proposals and Requests for Proposal (RFPs) as requested
  • Collaborate with RSDs to advise on plan design to meet customer needs
  • Work independently with small group contacts and their brokers to complete and approve service agreements and review service agreements that are submitted by the RSD, client or broker, following up as required to ensure accuracy and completeness
  • Conduct system demonstrations for small group prospects and/or brokers
  • Collaborate with RSDs in business pipeline development, including identifying new brokers in a territory, researching and tracking leads, and conducting competitive analysis
  • Maintain and proactively manage business pipeline activity, documenting each prospect and customer interaction and action item in a proactive, compliant manner and in adherence to business standards
  • Work collaboratively with team members and independently to resolve conflicts quickly and effectively
  • Collaborate with Marketing to prepare broker communications and initiate Marketing campaigns
  • Responsible for RSD territory trip planning, including all aspects of meeting coordination, including meals and travel as requested
  • Prepare and analyze sales activity reports to the Vice President of Business Development
  • Maintain comprehensive working knowledge of products, concepts behind all variables and how products apply to various situations, product pricing, commissions and regulations at a level of proficiency to resolve complex requests and inquiries
  • Maintain comprehensive working knowledge of business processes between Marketing, Sales, Onboarding and Enrollment
  • Safeguard confidentiality, privacy and security of organization and customer (PHI) information

Qualified candidates should have a Bachelor’s degree in Business, Sales and Marketing or similar field; may be substituted with four years’ experience.  Three years prior related work experience providing exceptional customer service in a professional office setting.  Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen.  Superior customer service, persuasive and consultation skills.  Demonstrated ability to work both individually and collaboratively.  Intermediate proficiency with Microsoft Work, Excel, PowerPoint and Outlook.  Demonstrated written and verbal presentation skills across a variety of venues.  Availability and willingness to travel (nationally up to 5% and locally up to 10%.

Preferred qualifications include:

  • Demonstrated knowledge of tax advantaged benefit plans, COBRA and/or health insurance
  • Previous experience in Benefits Administration, working with insurance brokers and/or carrier, or in the health insurance industry
  • Ability to communicate effectively in numerous conversations throughout the day on the telephone, in writing  and in person to provide information and assistance
  • Ability to reach in all directions and bend/stoop to store and retrieve files, use telephone, calculator, computer and other office equipment
  • Ability to move inside the office to access file cabinets, office equipment, retrieve office supplies and make general deliveries
  • Dexterity and hand/eye coordination necessary to operate computer keyboard and other office equipment
  • Ability to complete job duties where there may be eyestrain due to constant viewing of computer screens
  • Ability to complete job duties in an environment where background noise and frequent interruptions are consistent

Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state regulated continuation plan administration, through informative education materials, dedicated reporting, creative plan design and expert customer support.  Employee Benefits Corporation offers a family-oriented environment made up of caring, committed professionals who are passionate about delivering an excellent experience to our brokers, employers and their participants. We’re 100 percent employee-owned which instills a refreshing sense of true ownership and accountability knowing our efforts directly impact our success. We don't just work here. It's personal; and we take pride in everything we do. We offer an attractive and comprehensive compensation and benefits package, including retirement benefits.  We encourage professional development and support a healthy work-life balance. Employee Benefits Corporation is an Equal Opportunity Employer.

If this position sounds like what you have been searching for in a career, please click on the link below to apply. Once your resume has been submitted and reviewed, we will contact you if you are selected for an interview.

 Employment Opportunities

A Culture of Ownership

Our company is 100% employee-owned. Employee-ownership means we can create consistent quality for our clients and a collaborative and enjoyable work environment for ourselves. Because we're owners, if we say we'll do a thing, we do it, and our efforts directly impact our success. .

We have a home for your experience, perspective and creativity.

Everyone who works here is given the opportunity to have an impact and make a difference. We're a growing company and we encourage involvement. Some of us help educate our clients or influence our industry. Others help strengthen existing client relationships and forge new ones. Some of us use our experience to enhance our products and services. We all support the opinions, perspectives and the individual creativity of each member of our team.

Identify your opportunity.

For us to continue to succeed in a constantly evolving health care and benefits industry, our team members must work together and respond quickly. Thinking like an owner means identifying opportunities and creating solutions.

To learn if an opportunity is right for you, simply email a cover letter and a resumé to Please reference the opportunity that sparked your interest in the subject line. We'll contact you if we think there's a match.

Here are a few of the rewards.

We offer a comprehensive insurance and retirement benefit package that includes employee-ownership. We have a professional development program and we encourage and support a healthy work-life balance. Employee Benefits Corporation is an Equal Opportunity Employer.

We’re a diverse group of people connected through a common goal.

Thank you for considering Employee Benefits Corporation.

Join our employee-owned benefits administration company in Middleton, WI.
We use E-Verify, including the photo screening tool, to verify employment eligibility.  Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. E-Verify links with more detailed information are available for download and review below: